Terms & Conditions
Terms & Conditions
Last updated May 2022
We will collect certain information (including personal information) relevant to the services we provide. The types of information we may collect directly from you include your name, telephone number, email address, postal address, transactional information (including services purchased and your billing address), information collected by cookies (if applicable and subject to applicable consent requirements), and any other information you may choose to provide. Please be aware that the information that you choose to provide may reveal or identify information that is not expressly stated (e.g., if you choose to provide your picture, your picture may reveal your gender). We may also store files and other information that you may upload or provide to us in order to be able to provide you with the features of the services we may offer.
We may also collect the following information each time you visit our website, in order to help us understand how to improve our service offering, our website and to ensure the content is presented to you in an effective manner:
We have to establish a legal ground to use your personal data, so we will make sure that we only use your personal data for the purposes below:
We may share your information with third parties to help manage our business and deliver services. These third parties may, from time to time, need to have access to your personal data. These third parties may include:
Also, if we were to sell all or part of our businesses, we would need to share and/or transfer your personal information to the purchaser/prospective purchasers and relevant advisors. We may need to share your personal information with third-parties and advisors for these purposes. If your personal information is transferred across borders, we will comply with applicable transfer requirements.
The security of your information is very important to us, and we endeavour to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information. Therefore, we have put in place appropriate physical, electronic, and managerial procedures that are designed to safeguard and secure the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
In the event that your personal information is acquired, or reasonably believed to have been acquired by an unauthorized person and applicable law requires notification, we will notify you by email or mail. We will give you prompt notice, consistent with the reasonable requirements of the law, and we will investigate to determine the scope of the breach and restore the integrity of the data system.
Nuvola’s servers are based in the United Kingdom, and we may transfer your personal information to service providers that are located outside of Europe. We may also share your personal information overseas, for example, if we receive a legal or regulatory request from a foreign law enforcement body. We will take steps to ensure that any international transfer of information is carefully managed to protect your rights and interests:
We use the following cookies:
If you are based within the UK, EEA or another jurisdiction having similar data protection laws, in certain circumstances, you have the following rights:
If we hold any information about you, which is incorrect, or if there are any changes to your details, please let us know by so that we can keep our records accurate and up to date.
If you withdraw your consent to the use of your personal information for purposes set out in our Privacy Notice, we may not be able to provide you with access to all or parts of our website, applications, and services.
We will retain your personal information for the duration of our business relationship and afterward, for as long as it is necessary and relevant for our legitimate business purposes, in accordance with the Sage Group Data Retention, Marking and Destruction Policy, or as otherwise permitted by applicable laws and regulations. Where we no longer need your personal information, we will dispose of it in a secure manner (without further notice to you).
We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with the law, court order, or legal process.
Personal information that we collect, access or process will be retained only as long as necessary for the fulfilment of the purposes for which it was collected, unless otherwise provided in agreements between you and Nuvola or as required or authorized by law. Personal information that is no longer required to fulfill the identified purposes will be destroyed, erased or made de-identified.
The website and Nuvola’s services are not directed to children, nor do we knowingly collect any personal information from children under the age of thirteen without verifiable parental consent. If you believe that a child has provided personal information to us, please contact us promptly as described below, and we will endeavor to investigate and delete such information from our systems.
Should you have other questions or concerns about these privacy policies, please email firstname.lastname@example.org.